Frequently Asked Questions
To order a STRAP please provide the information asked for below, items 1-8
To order a HANDLE, please provide the information asked for on the right side of the Handle page.
What information do you need to make my strap?
1. What style strap do you want?
2. What color?
3. What color lining?
4. What color stitching?
5. What length and width do you need?
6. What make and model of instrument?
7. What type of attachment hardware is on the instrument(s)?
8. Address?
When trying to describe colors or details it is helpful if you include photos in your email. Please remember, colors are approximate. Two photos of the same strap may look like different colors based on lighting, surrounding colors, and the variances in monitors. When using carving leather which must be hand dyed there could be additional variances. Just like the skin on your elbow is different from the skin on your thigh, hides vary. Even when using the same materials and the same techniques when dyeing, conditioning, and working the leather the final result is never known until it's done. The leather does what it wants, I just guide it along.
Even my adjustable style straps are made to your size requirements. Take a strap you are comfortable with, lay it out flat, and measure the distance between the mounting holes you are using.
Not all manufacturers use the same type of attachment hardware. In order to insure your strap will fit correctly I want to know kind of attachment hardware is on your instrument. Does it have Fender or Gibson vintage style buttons, oversized buttons, an end pin jack, strap locks? What brand are the strap locks? When in doubt include a photo.
PRS models are unusual because of the extremely wide strap button and the fact that the button is very close to the body.
Is this going to be a gift? Then please read THIS
What if I use strap locks?
For players using strap locks I make a plain round hole and recess the area if needed. I need to know what brand you use to determine the size of the recessed area.
How long will it take to make my order?
That depends to some extent on when and what you order. Most orders are completed within 2 to 6 weeks.
What forms of payment do you take?
When I get close to beginning work on your order I will send an invoice to you through PayPal. If you do not have a PayPal account you can still respond to the invoice by using a major credit card. Payment is due in full at that time.
SHIPPING ADDRESS MUST BE A CONFIRMED PAYPAL ADDRESS
Do you accept international orders?
Yes, thanks to the magic of the internet I am grateful to have customers from all around the globe. Shipping international orders is least expensive using USPS 1st Class Package International. Insurance is not provided. *
For items with higher values, or to insure a shipment, Priority International is available and includes tracking and insurance up to $200. with additional coverage available.
I do not assume responsibility for loss or damage. You can calculate approximate shipping from zip code 22460 by using the USPS Postage Calculator .